We liken the online shopping experience to dating, so we want to set clear expectations upfront. We’ve all been there before - our hearts racing 100 beats per minute, as we wait for a package to arrive, and if we’re lucky, it's already there waiting for us when we get home.You’re beaming with excitement and you have so many expectations for your purchase! You rush home, only to realize - your package hasn't arrived...Don't be discouraged.
Orders are processed Monday - Friday and processing may take up to 48 hours. Orders placed on the weekend and select holidays are processed on the next business day. SUITE B offers a variety of shipping options and rates.
Domestic shipments are delivered within 2-5 business days of your order being processed.
International shipments are delivered within 14 business days of order being processed. When shipping internationally, we prefer to go Dutch - International customers are responsible for all applicable duties and taxes. SUITE B is not responsible for (nor will we replace) items that are lost, stolen or delayed in transit.
In a perfect world, you will love the pieces you purchase as much as we do. However, we understand that sometimes the chemistry just isn't there. While SUITE B does have a no refund policy, we hope you'll give us a second chance. If you're willing to give it another try, so are we, but of course we have to set boundaries.
If you receive an item and don't love the fit, feel or features you can return the item to SUITE B, in sale-able condition as received - unworn, unwashed, with tags attached and return slip included - within seven (7) days of receipt. Returns can be exchanged for a store credit or another item of equal or lesser value.
All sale items are final and cannot be exchanged. If a full priced item is exchanged, the exchange is final.
You may have to try a few pieces before you find the one, but why should you settle? Make a connection that will last - read our product descriptions to find the best match for you. Listen to your gut and pay attention to the signs - fit, composition, silhouette
In an effort to make a great first impression, all SUITE B merchandise is inspected during order processing, prior to shipping. If you receive merchandise that appears to be faulty or with defect, please contact us immediately at firstname.lastname@example.org.